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SpeedSpan internet services
Metro Cincinnati's internet service provider
support
 
 
 
QTH Info
   
 
 
 
 
dialup FAQ
 

Check out some of the frequently asked questions below for assistance with your dialup connection. If you can't find the answer to your question below, call us at the following support lines, and we'll do our best to solve your problem!

Office Hours Support: (513) 579.1990

After Hours Support: (513) 658.2258

 
 
got a question?
 

If you have a technical question, check out our FAQ sections to the left.

 
 
  web hosting - frequently asked questions
 
  How do I edit my website with simple Windows programs?  
 
 
In Windows

Use Windows Explorer and a text editor.

Note: 1) This assumes you understand html syntax.
2) This approach is suitable for occasional / emergency use, but the use of a dedicated ftp program (that allows a secure [sftp] connection) should be considered instead of Windows Explorer.

Open 2 windows in Windows Explorer (called File Explorer in Windows 8, shown here). One should show the folder on your computer where you want to put copies of your webpages. (Just using Desktop here.) The other window should show the files on the server. To do that, type into the location field “ftp:username:password@www.yourwebsite.com/www”. (On SpeedSpan servers, the www directory holds the webpages.) Highlighted in this screenshot is the policies.html file which was dragged from the bottom window to the top window to create the copy of policies on the Desktop.



Editing

You can open the copy of the webpage in a text editor. You could just use NotePad, but if the document was saved without Windows carriage returns, the appearance will be an ugly stream of text. We are editing the webpage policies.html in editpad here. (EditPad Lite is free for non-commercial use.)


When you are done editing, save the file, then drag the file from the local folder (Desktop in this case) to the server folder.

 
 
 
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