Setting up access to your
email account can be a little confusing. Below
we have compiled answers to some of the most
common questions we get regarding email setup
and configuration. If this explanation doesn't
help you figure out your issue, please contact
us at the following numbers:
Office Hours Support: (513)
579.1990
After Hours Support: (513)
658.2258
Let us manage and maintain your key
business servers...that's our core business,
not yours.
Reconfigure Outlook Express to access new spsp.net server.
Start up Outlook Express.
Click Tools.
Under Tools,
click Accounts
In Accounts window,
Click the Mail tab.
The large white area should show your current spsp.net account.
(It may show others. If it shows old accounts you don't want,
highlight them and click the "Remove" button.)
Click on your spsp.net mail account to highlight it, then click the "Propertiess" button on the right.
First, you will see the General Properties.
It should look something like this.
The top item (J Smith spsp mail) is only seen by you. It's not very important unless you have lots of
email addresses.
The 4 items under "User information" are sent with each email you send. (You can fill in the
Orgaization if you want.)
The email address and reply address should both be filled in. They're ordinarily the same, especially if you
have only one email address.
Click the "Servers" tab.
Your POP3 (incoming) server and your SMTP (outgoing) server should both be "mail.spsp.net".
Your "Account name" should be your full email address.
(The Authentication checkbox should not be checked.)
Click OK.
After you've saved these settings, we recommned you close Outlook Express, then restart it. Click the "Send/Recv" Mail icon. Or, go to the Tools menu and select
"Send and Receive" and "Send and Receive All (Ctrl-M)."
