SpeedSpan Internet Services


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	Miscellaneous FAQ

Check out some of the frequently asked questions below for assistance with your dialup connection. If you can't find the answer to your question below, call us at the following support lines, and we'll do our best to solve your problem!

Office Hours Support: (513) 579.1990

After Hours Support: (513) 658.2258

Let us manage and maintain your key business servers...that's our core business, not yours.

Why do I see the same old web page when supposedly the link has been updated?


1.	The answer is that your browswer's cache is probably holding an old version of the page with the old links. The answer then is to purge the cache. Following are directions for Internet Explorer on the PC, Internet Explorer on the Mac, and Safari on the Mac.

2.	Purge the cache - Internet Explorer on the PC. Open Internet Options. Click the "Delete Files" button. Click the "Delete all offline content" checkbox, then click the OK button.

3.	Purge the cache - Internet Explorer on the Mac. Open Preferences, under the Explorer menu. Click the "Advanced" item in the left pane. Click the "Empty Now" button in the "Cache" section.

4.	Purge the cache - Safari on the Mac.Click "Empty Cache" under the "Safari" menu.

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