SpeedSpan Internet Services

Registration:
Members are asked to provide certain personal information when they sign up for our Services including name, address, telephone number, billing information (such as a credit card number), and some facts that allow us to check your identity on the telephone. (We often ask: "What is your mother's maiden name?" and "What is your date of birth?" but you may choose other questions.) The personal information collected from Members during the registration process is used to manage each Member's account (such as for billing purposes). This information is not shared with third parties, unless such disclosure is required by law or other special cases described below. SpeedSpan may also generate non-identifying and aggregate profiles from personal information Members provide during registration (such as the total number, but not the names, of Members). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the Services.

Public Pages:
Web, Face, E-Pics - and other Forums
Please remember that any information you may disclose on your Face Page or E-Pics Page or other public areas of our Web sites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.
In addition, we may periodically review the content of these pages and may ask you to remove offensive material. In extreme cases, we may block this information. This is in line with our Access Terms and our commitments to privacy elsewhere on this page.

Responses to Email Inquiries:
When Visitors or Members send email inquiries to SpeedSpan, the return email address is used to answer the email inquiry we receive. SpeedSpan does not use the return email address for any other purpose and does not share the return email address with any third party.

Customer Surveys:
We may in the future conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.

In the event we do such a survey, we will take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other SpeedSpan customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.

Special Cases:
It is SpeedSpan's policy not to use or share the personal information about Visitors of Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, SpeedSpan may disclose personal information about Visitors or Members, or information regarding your use of the Services or Web sites accessible through our Services, if we believe we have a very good reason to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Access Terms; to operate the Services properly; or to protect SpeedSpan and our Members.

Cookies:
A "cookie" is a small data file that can be placed on your hard drive when you visit certain Web sites. Currently, SpeedSpan dial up and web site customers do not receive any cookies from SpeedSpan. SpeedSpan affiliate administrators do receive cookies to simplify the use of administrative functions only.

Children's Privacy:
Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. We do not collect information on children and do not have Web pages designed for children. However, we do not directly control the web sites and member pages on our servers. See our policy on these pages elsewhere on this page. We encourage parents to take an active role in supervising children's use of the internet.

SpeedSpan's Commitment to Data Security:
Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot absolutely guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.

Accessing and Modifying Your Information:
SpeedSpan intends to offer Members the opportunity to access and modify some of the account information provided during registration on line.

To access or modify account information, click on Dial-up Members or Web Members in the left frame, then click on Review Account. A new browser window will open that requires your logon ID and password. You then have access to most of the personal information you gave us at registration. You can also access your emailboxes, Face Page, and E-Pics Page. You can also contact us directly to make changes. Click on About and Contacts for contact information

Questions About SpeedSpan Practices or This Policy
If you have any questions about this Privacy Policy or the practices described herein, you may contact:
SpeedSpan
PO Box 8154
Cincinnati, Ohio 45208

Revisions to This Policy
SpeedSpan reserves the right to revise, amend, or modify this policy, our Internet Service Agreement and our other policies and agreements at any time.